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We develop bots that delegate routine tasks and concentrate on offering the best experience to customers.
A bot can quickly classify tickets and customer support requests. Automate responses to repetitive questions. By placing messages in the right categories and routing them to the right team increase support team capacity.
Use a bot to suggests the right answers to your agents, so they no longer have to search through templates or knowledge articles. And of course, no more copy-pasting from word documents.